Working Papers
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  • “Video moves you: field experiment of influencer effectiveness to increase physical activity” (with Koen Pauwels) preprint. Presented at CODE@MIT 2023.
  • "How creative versus technical constraints affect individual learning in an online innovation community" (with Victor Seidel). arXiv.
  • “Strategic Behavior in Contests: Evidence from a Large-Scale Field Study” (with Tom Grad and Christopher Lettl). Presented at DRUID and NBER SI. SSRN. 
  • “Driven to Out-Code: Rivalry and Competition amongst Knowledge Workers” (with Tom Grad and Gavin Kilduff). ​
  • “Towards a Microprocess Theory of Search: Performance Variance, Financial Slack, and Exploration–Exploitation Behavior” (with Sheen Levine and Charlotte Reypens). SSRN. Best Paper Competition Finalist, Strategic Management Society Annual Conference (London, 2020). 
  • “Do Cash Incentives Motivate Performance? Incentives, Participation, and Design Quality in Crowdsourcing Contests” (with Katja Hutter, Johann Füller, and Gerard Tellis).
  • “From Innovators to Adaptors: How Collaboration Affects Creativity in Online Crowds” (with Marcel Rhyn, Ivo Blohm and Jan Marco Leimeister).
  • “Complex Contagions as a Seeding Strategy in Viral Marketing” (with Jaemin Lee and David Lazer).​
  • “Collective Intelligence in Human-AI Teams: A Bayesian Theory of Mind Approach” (with Samuel Westby). arXiv:2208.11660, Github
Journal Articles
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  • Kiron, D., Altman, E.J., Riedl, C. (2023). “Workforce Ecosystems and AI,” Brookings Institute.
  • Woolley, A.W., Chow, R., Mayo, A., Riedl, C., Chang, J. W. (2023). “Collective attention and collective intelligence: The role of hierarchy and team gender composition,” Organization Science, 34(3), 1315–1331, preprint.
  • Riedl, C., Malone, T.W., Woolley, A.W. (2021). “The Collective Intelligence of Remote Teams,” MIT Sloan Management Review, October, 2021, article
  • Riedl, C., Kim, Y.J., Gupta, P., Malone, T.W., Woolley, A.W. (2021). Quantifying Collective Intelligence in Human Groups, Proceedings of the National Academy of Sciences, 118 (21) e2005737118, article.​
  • Fulker, Z., Forber, P., Smead, R., Riedl, C. (2021). Spite is Contagious in Dynamic Networks. Nature Communications, 12(260), replication data, article, open access PDF.
  • Foley, M., Smead, R., Forber, P., Riedl, C. (2021). “Avoiding the Bullies: Resilience of Cooperation among Unequals,” PLoS Computational Biology, 17(4): e1008847, open access PDF, replication data.
  • Balietti, S., Riedl, C. (2021). “Incentives, competition, and inequality in markets for creative production,” Research Policy, 50(4), 104212, replication data, article.
  • Balietti, S., Klein, B., & Riedl, C. (2021). Optimal design of experiments to identify latent behavioral types. Experimental Economics, 24, 772–799. Preprint at arXiv, replication data.
  • Riedl, C., Seidel, V., Woolley, A., Kane, G. (2020). Make Your Crowd Smart. Sloan Management Review, 61(4), Summer 2020, article, open access PDF.
  • Riedl, C., & Woolley, A. (2020). Successful remote teams communicate in bursts. Harvard Business Review, article.
  • Fraiberger, S., Sinatra, R., Resch, M., Riedl, C., Barabási, A.L. (2018). Quantifying Reputation and Success in Art. Science, 362(6416), 825-829, article, open access PDF, replication data and code.
  • Riedl, C., Seidel, V. (2018). Learning from Mixed Signals in Online Innovation Communities. Organization Science, 29(6), 1010-1032, article, open access PDF.
  • Riedl, C., Bjelland, J., Canright, G,. Iqbal, I. Engø-Monsen, K., Qureshi, T. Sundsøy, P.R., Lazer, D. (2018). Product Diffusion Through On-Demand Information-Seeking Behavior. Journal of the Royal Society Interface, 15(139) 20170751, article, open access PDF, replication code and data.
  • Foley, M., Forber, P., Smead, R., Riedl, C. (2018). Conflict and Convention in Dynamic Networks. Journal of the Royal Society Interface, 15(140), 20170835, article, open access PDF. Companion website with interactive visualization to provide explorable explanations and replication code.
  • Riedl, C., Woolley, A. (2017). Teams vs. Crowds: A Field Test of the Relative Contribution of Incentives, Member Ability, and Collaboration to Crowd-Based Problem Solving Performance. Academy of Management Discoveries, 3(4), 382-403, article, open access PDF, code.
  • Blohm, I., Riedl, C., Füller, J., Leimeister, J. M. (2016). Rate or Trade? Identifying Winning Ideas in Open Idea Sourcing. Information Systems Research, 27(1), 27-48, article, open access PDF.
  • Boudreau, K., Guinan, E., Lakhani, K., Riedl, C. (2016). Looking Across and Looking Beyond the Knowledge Frontier: Intellectual Distance and Resource Allocation in Science. Management Science, 62(10), 2765-2783, article, open access PDF.
  • Riedl, C., Zanibbi, R., Hearst, M. A., Zhu, S., Menietti, M., Crusan, J., Metelsky, I., Lakhani, K. (2016). Detecting Figures and Part Labels in Patents: Competition-Based Development of Image Processing Algorithms. International Journal on Document Analysis and Recognition, 19(2), 155-172, article, open access PDF, data & code.
  • Riedl, C., Köbler, F., Goswami, S., Krcmar, H. (2013) Tweeting to Feel Connected: A Model for Social Connectedness in Online Social Networks. International Journal of Human-Computer Interaction (IJHCI), 29(10), 1-18, article, SSRN.
  • Riedl, C., Blohm, I., Leimeister, J. M.. Krcmar, H. (2013). “The Effect of Rating Scales on Decision Quality and User Attitudes in Online Innovation Communities.” International Journal of Electronic Commerce (IJEC), 17(3), 7-36, article, SSRN.
  • Böhm, M., Leimeister, S., Riedl, C., & Krcmar, H. (2012). Cloud computing and computing evolution, In: S. Murugesan (ed.) Cloud Computing: Technologies, Business Models, Opportunities and Challenges, CRC Press, Boca Raton, FL, open access PDF.
  • Riedl, C., Leimeister, J.M., Krcmar, H. (2011). Why e-Service Development is Different: A Literature Review. e-Service Journal, 8(1), 2-22, article, SSRN.
  • Böhm, M., Leimeister, S., Riedl, C., & Krcmar, H. (2011). Cloud computing - outsourcing 2.0 or a new business model for it provisioning? In: F. Keuper, C. Oecking, A. Degenhardt (eds.) Application Management, Gabler, Wiesbaden, Germany, article, open access PDF.
  • Riedl, C., Leimeister, S., Böhm, M., Yetton, P., Krcmar, H. (2010). Competing in the Clouds: A Strategic Challenge for ITSP Ltd. Communications of the AIS, 27(1), 725-742, article, open access PDF.
  • Riedl, C., Leimeister, J. M., & Krcmar, H. (2011). Service innovation for electronic services. In: Ahson, S. and Ilyas, M. (eds.) Service Delivery Platforms: Developing and Deploying Converged Multimedia Services, CRC Press, Boca Raton, FL, open access PDF.
  • Riedl, C., May, N., Finzen, J., Stathel, S., Kaufman, V., Krcmar, H. (2009). An Idea Ontology for Innovation Management. International Journal on Semantic Web and Information Systems, 5(4), 1-18, article, SSRN.
  • Riedl, C., Böhmann, T., Rosemann, M., Krcmar, H. (2009). Quality Management in Service Ecosystems. Information Systems and e-Business Management, 7(2), 199-221, article, SSRN.
Conference Articles
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  • Westby, S. & Riedl, C. (2023). Collective Intelligence in Human-AI Teams: A Bayesian Theory of Mind Approach.  In Proceedings of the 37th AAAI Conference on Artificial Intelligence (2023). arXiv:2208.11660 [cs], Github
  • Song, J., Riedl, C., Malone, T.W. (2021). Online Mingling: Supporting Ad Hoc, Private Conversations at Virtual Conferences (with and Thomas W. Malone). Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI’21). SSRN, presentation video.
  • Zhang, L., Bhattacharya, I., Morgan, M., Foley, M., Riedl, C., Welles, B., & Radke, R. (2020). Multiparty Visual Co-Occurrences for Estimating Personality Traits in Group Meetings. In The IEEE Winter Conference on Applications of Computer Vision (pp. 2085-2094), open access PDF, conference site.
  • Zhang, L., Morgan, M., Bhattacharya, I., Foley, M., Braasch, J., Riedl, C., Welles, B.F., & Radke, R. J. (2019, October). Improved visual focus of attention estimation and prosodic features for analyzing group interactions. In 2019 International Conference on Multimodal Interaction (pp. 385-394), article, open access PDF.
  • Riedl, C., Grad, T., & Lettl, C. (2019). Strategic Behavior in Contests: Evidence from a Large-Scale Field Study. Academy of Management Best Paper Proceedings 2019. 
  • Bhattacharya, I., Foley, M., Ku, C., Zhang, N., Zhang, T., Mine, C., Li, M., Ji, H., Riedl, C., Welles, B.F., & Radke, R. J. (2019, June). The unobtrusive group interaction (UGI) corpus. In Proceedings of the 10th ACM Multimedia Systems Conference (pp. 249-254), article, open access PDF.
  • Bhattacharya, I., Foley, M., Zhang, N., Zhang, T., Ku, C., Mine, C., Ji, H., Riedl, C., Foucault Welles, B., Radke, R. (2018). A Multimodal-Sensor-Enabled Room for Unobtrusive Group Meeting Analysis. Proceedings of 20th ACM International Conference on Multimodal Interaction, Boulder, CO, October 16- 20th, 2018, article, open access PDF.
  • Wachs, J., Daróczy, B., Hannak, A., Páll, K., Riedl, C. (2018). And Now for Something Completely Different: Visual Novelty in an Online Network of Designers. Proceedings of 10th ACM Conference on Web Science (WebSci’18), Amsterdam, 27-30 May 2018, accepted for presentation, article, open access PDF.
  • Riedl, C., & Seidel, V. P. (2016). Design myopia and vicarious learning from good versus bad examples in creative design competitions., ACM Collective Intelligence, New York City, NY, article, open access PDF.
  • Riedl, C., & Seidel, V. P. (2016). Design myopia and vicarious learning from good versus bad examples in creative design competitions. In Academy of Management Best Paper Proceedings (Vol. 2016, No. 1, p. 12773). Briarcliff Manor, NY 10510: Academy of Management, article, open access PDF.
  • Mayo, A., Woolley, A. W., Chow, R. M., Riedl, C., & Chang, J. W. (2016). Competition and Collective Intelligence: Do Women Always Make Groups Smarter?. In Academy of Management Proceedings (Vol. 2016, No. 1, p. 16934). Briarcliff Manor, NY 10510: Academy of Management, article.
  • Foley, M., Riedl, C. (2015). Collective Problem-Solving by Heterogeneous Agents in Network Environments. Collective Intelligence, Santa Clara, CA.
  • Lazer, D., Meleis, W., Wells, B. F., Riedl, C., Radford, J., Keegan, B., Ognyanova, K., Wojcik, S., Hoye, J., & Karbeyaz, C. Performing Massively Open Online Social Experiments with Volunteer Science. Workshop on Crowdsourcing and Online Behavioral Experiments at the ACM Conference on Economics and Computation, Portland, OR, USA, article, open access PDF.
  • Nagle, F., Riedl, C. (2014) Online Word of Mouth and Product Quality Disagreement. Best Paper Proceedings of the 2014 Academy of Management Meeting (top 10%), 2014, Philadelphia, PA, article, open access PDF.
  • Keegan, B., Ognyanova, K., Welles, B. F., Riedl, C., Karbeyaz, C., Meleis, W., Lazer, D., Radford, J., & Hoye, J. (2014, January). Conducting massively open online social experiments with volunteer science. In 2nd AAAI Conference on Human Computation and Crowdsourcing, HCOMP 2014 (pp. 19-20). AI Access Foundation, article, open access PDF.
  • Blasco, A., Boudreau, K., Lakhani, K., Menietti, M., Riedl, C. (2013) Finding a Partner in the Crowd. Workshop on Information Systems and Economics (WISE), Milan, Italy.
  • Boudreau, K., Gaule, P., Lakhani, K., Riedl, C., & Woolley, A. (2013). From crowds to collaborators: initiating effort & sustaining collaboration among online creative workers. Proceedings of Quality Information in Organizations and Society, SIG Information Quality, AIS Workshop 2014, Milan, Italy, article, open access PDF.
  • Blohm, I., Riedl, C., Füller, F., Köröglu, O., Leimeister, J.M., Krcmar, H. (2012) The Effects of Prediction Market Design and Price Elasticity on Trading Performance of Users: An Experimental Analysis. Proceedings of Collective Intelligence 2012, Cambridge, MA, USA, open access PDF.
  • Blohm, I., Riedl, C., Leimeister, J.M., Krcmar, H. (2011). Idea Evaluation Mechanisms for Collective Intelligence in Open Innovation Communities: Do Traders Outperform Raters?. Proceedings of Thirty Second International Conference on Information Systems (ICIS’11), Shanghai, China, SSRN.
  • Riedl, C., Blohm, I., Leimeister, J.M., Krcmar, H. (2010). Rating Scales for Collective Intelligence in Innovation Communities: Why Quick and Easy Decision Making Does Not Get it Right. Proceedings of Thirty First International Conference on Information Systems (ICIS’10), St. Louis, MO, USA, SSRN, open access PDF, slides.
  • Riedl, C., Wagner, S., Leimeister, J.M., Krcmar, H. (2010). Exploring Large Collections of Ideas in Collaborative Settings through Visualization. Proceedings of 20th Annual Workshop on Information Technologies and Systems (WITS’10), St. Louis, MO, USA, SSRN, slides.
  • Leimeister, S., Riedl, C., Böhm, M., Krcmar, H. (2010). The Business Perspective of Cloud Computing: Actors, Roles, and Value Networks. Proceedings of 18th European Conference on Information Systems (ECIS’10), Pretoria, South Africa, open access PDF.
  • Köbler, F., Riedl, C., Vetter, C., Leimeister, J.M., Krcmar, H. (2010). Social Connectedness on Facebook – An explorative study on status message usage. Proceedings of 16th Americas Conference on Information Systems (AMCIS’10), Lima, Peru, SSRN.
  • Kohlborn, T., Luebeck, C., Korthaus, A., Fielt, E., Rosemann, M., Riedl, C., Krcmar, H. (2010). How Relationships can be Utilized for Service Bundling. Proceedings of 16th Americas Conference on Information Systems (AMCIS’10), Lima, Peru, article, open access PDF.
  • Kohlborn, T., Luebeck, C., Korthaus, A., Fielt, E., Rosemann, M., Riedl, C., Krcmar, H. (2010). Identification and specification of relationships as the foundation for service bundling. Proceedings of Workshop on Ontology, Conceptualization and Epistemology for Information Systems, Software Engineering and Service Science (ONTOSE’10), Hammamet, Tunesia, article, open access PDF.
  • Kohlborn, T., Luebeck, C., Korthaus, A., Fielt, E., Rosemann, M., Riedl, C., Krcmar, H. (2010). Conceptualising a Bottom-up Approach to Service Bundling. Proceedings of 22nd International Conference on Advanced Information Systems Engineering (CAiSE’10), Hammamet, Tunesia, article, open access PDF.
  • Finzen, J., Riedl, C., May, N., Stathel, S., (2010). Innovation in the Internet of Services. Proceedings of XX International RESER Conference, September 30th, Gothenburg, Sweden, article, open access PDF.
  • Böhm, M., Koleva, G;, Leimeister, S., Riedl, C., Krcmar, H. (2010). Towards a Generic Value Network for Cloud Computing. In: Altmann, J., Rana, O. (ed.) Economics of Grids, Clouds, Systems, and Services, Springer, 2010, LNCS 6296, 129-140, article, open access PDF.
  • Riedl, C., Böhmann, T., Leimeister, J.M., Krcmar, H. (2009). A Framework for Analysing Service Ecosystem Capabilities to Innovate. Proceedings of 17th European Conference on Information Systems, Verona, Italy, SSRN.
  • Riedl, C., Leimeister, J.M., Krcmar, H. (2009). New Service Development for Electronic Services – A Literature Review. Proceedings of the Fifteenth Americas Conference on Information Systems, San Francisco, California, article, open access PDF.
  • Riedl, C., May, N., Finzen, J., Stathel, S., et al. (2009). Managing Service Innovations with an Idea Ontology. Proceedings of XIX International RESER Conference, September 24th-26th 2009, Budapest, Hungary.
  • Kohlborn, T., Korthaus, A., Riedl, C., Krcmar, H. (2009). Service Aggregators in Business Networks. Proceedings of the 1st Workshop on Service-Oriented Business Networks and Ecosystems at IEEE EDOC, 2nd September, Auckland, New Zealand, open access PDF, article.​
  • Stathel, S., Finzen, J., Riedl, C., May, N. (2008). Service Innovation in Business Value Networks. Proceedings of XVIII International RESER Conference, Stuttgart, Germany, open access PDF.