Digital business transformation and the rise of powerful generative AI will have a tremendous impact on the workforce of the future. Future work environments will be characterized by a growing emphasis on remote work and AI. The Collaborative Social Systems Lab, directed by Christoph Riedl, explores how the Future of Work will look like and how we can organize teams, crowds, and human-AI teams to be collectively intelligent.
Learn about the lab:
Brookings policy piece on Workforce Ecosystems and AI covered in Bloomberg
“Your boss is obsessed with productivity without knowing what it means," interview at VOX
“Remote work isn’t the problem. Work is," interview at VOX
“The Collective Intelligence of Remote Teams," MIT Sloan Management Review
“The Art Market Often Works in Secret. Here’s a Look Inside.,” The New York Times.
“Zoom calls can be too formal. These alternatives encourage casual chatting,” Fast Company.
“Remote workers want to re-create those watercooler moments, virtually,” MIT Technology Review.
“Water cooler moments don’t have to disappear in the virtual workplace,” Quartz.
Workforce Ecosystems and AI. Altman, L., Kiron, D. & Riedl, C. (2023). Brookings Institute.
Collective Intelligence in Human-AI Teams: A Bayesian Theory of Mind Approach. Westby, S. & Riedl, C. In Proceedings of the 37th AAAI Conference on Artificial Intelligence (2023). arXiv:2208.11660 [cs], Github
Collective attention and collective intelligence: The role of hierarchy and team gender composition. Woolley, A.W., Chow, R., Mayo, A., Riedl, C., Chang, J. W. (2023). Organization Science, 34(3), 1315-1331.
Quantifying Collective Intelligence in Human Groups. Riedl, C., Kim, Y.J., Gupta, P., Malone, T.W., Woolley, A.W. (2021). Proceedings of the National Academy of Sciences, 118 (21) e2005737118.
Incentives, competition, and inequality in markets for creative production. Balietti, S., Riedl, C. (2021). Research Policy, 50(4), 104212. Replication data.
Spite is Contagious in Dynamic Networks. Fulker, Z., Forber, P., Smead, R., Riedl, C. (2021). Nature Communications, 12(260). Replication data, open access PDF.